Hey loyal riders, we see you! You bike to work, you bike for exercise, and you bike for community. To thank you for riding with us we have created Bikecentives, a new way to earn exclusive rewards simply by taking rides with your Explorer or Downtowner pass.
All Explorer and Downtowner Passholders will be eligible to earn limited-edition RTC Bike Share gear by reaching specific rider milestones. All rides will be counted throughout the calendar year. Passholders who have taken rides between January 2021 and April 2021 will have their rides counted retroactively. No need to fill out any forms, as long as you’ve had your Explorer pass (formerly 30-day pass) or purchased a new Downtowner pass and have kept your account active and in good standing for at least 60 days, you will be automatically enrolled!
Got more questions? We’ve got answers!
- What counts as a ride?
Rides must be from one station to another station.
- Who can participate?
This program is available to all RTC Bike Share Explorer and Downtowner Passholders, including B4B Passholders. Passes must be active and in good standing for at least 60 days.
- How do I track my rides?
You can log into My Account or the BCycle app to see your trip history. Be sure to subscribe to the RTC Bike Share newsletter as well. We will send you email notifications when you’ve reached a new Bikecentives tier.
- When does Bikecentives begin?
Explorer and Downtowner Passholders begin accruing rides at the beginning of the calendar year. Rides reset at the end of the calendar year. The program is subject to change at any time.
- What if I have earned all three tier rewards?
Tier rewards will change at the start of each new calendar year. As rides reset, so will rewards!
- How will I receive my tier rewards?
Tier rewards will be mailed to the address listed in My Account as they are earned, on a monthly basis. One tier reward can be received in a 30-day period. Additional earned rewards will be mailed in the subsequent month(s).
Keep those wheels spinning and be sure to check the BCycle app or My Account to track your trip history.