Pass fees are charged when registration occurs and will automatically reoccur monthly unless you cancel your pass. Usage fees will be charged to your card at the end of each 30-day period.
The passholder is responsible for paying overage usage fees for rides that are longer than 30 minutes. The employer is not responsible.
All passes purchased with a credit card become active immediately. Current passholders can continue using their existing RTC Bike Share card; new passholders will receive an RTC Bike Share card and Welcome Packet in the mail within approximately 5-7 business days. Until you receive your card, you can use the cell phone number associated with… Read more »
If an employee is a currently monthly passholder, they can switch your pass to a business pass. Your business pass will become effective the day your existing monthly pass expires. For questions, please contact customer service to inquire (call or text): 844-641-7823 or email firstname.lastname@example.org