What do I do if an RTC Electric Bike runs out of battery while I am riding?

In the unlikely event the battery on an RTC Electric Bike dies while you’re riding, you can either finish your trip or dock the bike at the closest station and undock another bike. Please call or text us at 844.641.7823 or email us at  support@bikeshare.rtcsnv.com  to alert us that the battery has died and to ensure that you are not charged the $1 docking fee.